Exato.ai
Home
Solutions & Services
Solutions & ServicesAI & CX as a ServiceEvery customer conversation, run as one managed platform.AI InfrastructureSovereign AI foundation on your premises, priced like cloud.Cloud ERPAcumatica and Odoo ERP, implemented and managed by Exato.ExafoneExato's AI-first CCaaS and CPaaS platform.Unified CommunicationsSecure lines, telephony and collaboration, owned end to end.Exato IQOne enterprise AI architecture, operated by one team.

One accountable partner for every customer conversation

Most enterprises run customer experience across a dozen disconnected tools: routing in one place, quality in another, workforce planning in a spreadsheet. The data never lines up, so the decisions never do either.

Exato delivers contact centre, conversational AI, workforce management, automation and analytics as one managed service on a single data layer, measured on CSAT, handling time and adoption rather than go-live.

Read More

Global Airline & Hospitality BPO

Case Study

See how a 25,000-employee BPO consolidated siloed voice, chat and text onto one NiCE CXone platform.

Global BPO case study
Read More
Industries
IndustriesBFSICompliant CX, secure trading floors and core modernisation.ManufacturingConnected ERP, service and supply chain on one platform.ConstructionReal-time project visibility from head office to every siteTelecomOmnichannel service at scale, with churn signals caught early.RetailForecast demand, retain customers and scale for peak season.HealthcareConnected patient engagement with compliance built in.

Solutions for BFSI: Fast, secure and audit-ready at every customer touchpoint

Banks, insurers and lenders must deliver fast, personalised service while meeting RBI, SEBI and DPDP obligations. Legacy systems create friction across customer journeys and make every audit harder than it needs to be.

Exato has its roots in financial services. We connect every customer interaction, secure dealing desks with 99.999% availability and CompliCall-backed recording, and modernise core systems on your premises, so trust holds wherever customers meet you.

Read More

Large Private Bank, 100% Call Surveillance

Case Study

See how Exato IQ took a 180-position dealing floor from 2% call sampling to 100% surveillance, catching recorder failures in 60 seconds.

BFSI case study
Read More
Partners
PartnersTechnology PartnersGlobal platforms, implemented and managed by Exato.Partner with ExatoGrow with a listed, accountable delivery partner.

NiCE

Platinum Partner for five consecutive years, delivering AI-powered CX, workforce management and analytics.

Read More

Mitel

Platinum Partner powering secure dealing lines, turrets and enterprise telephony.

Read More

Acumatica

Gold Partner implementing cloud ERP with unlimited users and no per-seat fees.

Read More

Odoo

Official Partner delivering integrated business applications on one modular ERP.

Read More

AmplifAI

One performance standard for human and AI agents, with every interaction scored.

Read More

Fortinet

Integrated network security protecting the estates Exato designs and runs.

Read More

Hewlett Packard Enterprise

Sovereign, on-premise AI infrastructure with the consumption economics of cloud.

Read More

NiCE Platinum Partner

Our partnership

Platinum tier partner for five consecutive years and the only Platinum Partner across South Asia and the Middle East.

NiCE partnership
Read More
Company
CompanyAbout UsOur story, our purpose and what drives us.Our LeadershipThe people steering Exato's growth and vision.ResourcesCase studies and insights to help you decide.Awards & RecognitionPartner honours, certifications and milestones.Contact UsTalk to our team in India, the US, Singapore or Australia.

Our journey: From CX specialist to enterprise AI partner

For more than nine years, Exato has helped enterprises modernise the way they serve customers and run their operations. What began as deep contact centre expertise in financial services has grown into an AI-first portfolio spanning CX, communications, ERP and AI infrastructure. Today we have transformed 100+ businesses, enabled 100,000+ agents and retain over 97% of our customers, delivering as one accountable partner that designs, runs and answers for every estate.

Read More

Publicly Listed on BSE

About us

Listed December 2025: Rs 37.45 Cr raised, 947x oversubscribed.

Exato listed on BSE
Read More
Investors
Schedule a Demo
Home
AI & CX as a Service
AI Infrastructure
Cloud ERP
  • Acumatica ERP
  • Odoo ERP
Exafone
Unified Communications
Exato IQ
BFSI
Manufacturing
Construction
Telecom
Retail
Healthcare
Technology Partners
  • NiCE
  • Mitel
  • Acumatica
  • Odoo
  • AmplifAI
  • Fortinet
  • Hewlett Packard Enterprise
Partner with Exato
About Us
Our Leadership
Resources
Awards & Recognition
Contact Us
InvestorsSchedule a Demo
Exato.ai

Solutions

  • AI & CX as a Service
  • AI Infrastructure
  • Cloud ERP
  • Exafone
  • Unified Communications
  • Exato IQ

Industries

  • Retail
  • Healthcare
  • BFSI
  • Telecom
  • Manufacturing
  • Construction

Company

  • About Us
  • Our Leadership
  • Case Studies
  • Awards & Recognition
  • Contact Us

108 West 13th Street, Wilmington, New Castle, Delaware, 19801, United States of America

Exato Technologies Limited (Formerly Known as Exato Technologies Private Limited). Pinnacle Tower, Plot No.8, Second Floor, Sector 142, Nepz Post Office, Noida, Gautam Buddha Nagar, Uttar Pradesh, India, 201305

Exato Technologies Limited. Office No- 107 to 109, Meadows, Sahar Plaza, J B Nagar, Sir M.V. Road, Andheri East, Mumbai- 400059

1 Scotts Road, #24-10, Shaw Centre, Singapore — 228208

85 Diamondback Parade, Melonba, New South Wales — 2765

  • Privacy Policy
Stay Connected

The Customer Transformation Partner for the AI era

Exato is an AI-first enterprise technology company, helping businesses reimagine customer experience through the seamless integration of Artificial Intelligence, automation and human ingenuity.

Talk to a SpecialistOur Awards
Smiling customer using her phone, framed by the Exato mark

Built at the intersection ofAI and customer experience

An AI-first technology solutions company making enterprise customer experience intelligent and measurable.

Company Foundation

Founded in 2016 and headquartered in Noida, India, Exato Technologies Limited builds the technology that sits between enterprises and their customers, and makes that connection intelligent. We are an AI-first enterprise technology company specialising in digital transformation, customer experience automation and managed technology services.

One Integrated Stack

We bring together Artificial Intelligence, Cloud Computing and Omnichannel Communications into a single, integrated stack, so enterprises can consolidate what would otherwise be half a dozen vendor relationships into one accountable partner.

Where AI Meets Outcomes

We sit deliberately at the intersection of two fast-growing markets, AI-as-a-Service and Customer Experience-as-a-Service. It reflects what our clients actually need, not another AI pilot that never reaches production, but AI embedded into live contact-centre and customer experience environments, running securely, at scale, with a return that shows up in the numbers.

Laptop showing Exato connecting enterprises and customers through AI-first technology, customer experience automation and managed technology services
Enterprise clients
0+
Countries served
0+
Client retention
0%+
Talk to a Specialist

Six reasons enterprises consolidate on Exato

One accountable partner across your entire technology ecosystem, delivering measurable outcomes across customer experience, AI, automation, and enterprise transformation.

Two colleagues smiling at a screen together

One partner, one stack

CXaaS, AIaaS, Unified Communications, Analytics, AI Infrastructure and Cloud ERP in one outcome-driven stack.

Relationships that compound

More than 150 enterprise clients, including 9 of the 10 leading Indian banks, and retention above 97%. Our clients stay, and they grow with us.

Our own IP, not just resale

ExatoIQ, Prompt Base Dialer, UAM, CompliCall and our CCaaS/CPaaS portfolio mean we ship technology we own, and can shape around what you need.

The right partners, at the right tier

Platinum Partner with both NICE and Mitel, alongside Fortinet, HPE, Acumatica and Odoo. Best-in-class platforms, with a single point of ownership.

Global reach, India advantage

An expanding presence across the United States, Singapore and Australia, with India’s deep, cost-efficient engineering talent. Global engagement, scalable delivery.

Proof of value in weeks, not quarters

Our co-sourced “3-in-a-Pod” model embeds engineers inside your environment to prove value before you commit at scale.

Deep partnerships with theplatforms enterprises run on

We build on the platforms enterprises already trust, and we hold top-tier status where it matters most. We are a Platinum Partner with both NiCE and Mitel.

  • NiCE

    Platinum Partner for enterprise CX, workforce engagement and AI-led contact-centre platforms.

    Read More
  • Mitel

    Platinum Partner for mission-critical unified communications.

    Read More
  • Acumatica

    Cloud ERP implementation and support, from finance and inventory to projects and service.

    Read More
  • Odoo

    Open, modular ERP and business applications for fast-growing enterprises.

    Read More
  • amplifAI

    AI-led performance and coaching that lifts contact-centre team productivity.

    Read More
  • Fortinet

    Enterprise-grade security across networks, communications and customer environments.

    Read More
  • HPE

    Enterprise compute and AI infrastructure, including HPE GreenLake consumption models.

    Read More
  • Become a Partner

Local presence,global scale

Headquartered in Noida, India, with operations across the United States, Singapore and Australia, and client engagements spanning 10+ countries. Global sales and engagement teams work alongside delivery capability built in India.

Contact Us
World map showing Exato’s global reach across the Americas, Europe, the Middle East, Asia-Pacific, Africa and Australia
NoidaHeadquarters
MumbaiIndia
WilmingtonDelaware, USA
SingaporeSingapore
New South WalesAustralia

Ready to transform how your customers experience you?

Whether you are moving Generative AI from pilot to production, modernising mission-critical communications, or consolidating a fragmented technology estate, we would like to hear what you are working on.

Talk to a SpecialistContact Us