Exato.ai
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Solutions & Services
Solutions & ServicesAI & CX as a ServiceEvery customer conversation, run as one managed platform.AI InfrastructureSovereign AI foundation on your premises, priced like cloud.Cloud ERPAcumatica and Odoo ERP, implemented and managed by Exato.ExafoneExato's AI-first CCaaS and CPaaS platform.Unified CommunicationsSecure lines, telephony and collaboration, owned end to end.Exato IQOne enterprise AI architecture, operated by one team.

One accountable partner for every customer conversation

Most enterprises run customer experience across a dozen disconnected tools: routing in one place, quality in another, workforce planning in a spreadsheet. The data never lines up, so the decisions never do either.

Exato delivers contact centre, conversational AI, workforce management, automation and analytics as one managed service on a single data layer, measured on CSAT, handling time and adoption rather than go-live.

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Global Airline & Hospitality BPO

Case Study

See how a 25,000-employee BPO consolidated siloed voice, chat and text onto one NiCE CXone platform.

Global BPO case study
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Industries
IndustriesBFSICompliant CX, secure trading floors and core modernisation.ManufacturingConnected ERP, service and supply chain on one platform.ConstructionReal-time project visibility from head office to every siteTelecomOmnichannel service at scale, with churn signals caught early.RetailForecast demand, retain customers and scale for peak season.HealthcareConnected patient engagement with compliance built in.

Solutions for BFSI: Fast, secure and audit-ready at every customer touchpoint

Banks, insurers and lenders must deliver fast, personalised service while meeting RBI, SEBI and DPDP obligations. Legacy systems create friction across customer journeys and make every audit harder than it needs to be.

Exato has its roots in financial services. We connect every customer interaction, secure dealing desks with 99.999% availability and CompliCall-backed recording, and modernise core systems on your premises, so trust holds wherever customers meet you.

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Large Private Bank, 100% Call Surveillance

Case Study

See how Exato IQ took a 180-position dealing floor from 2% call sampling to 100% surveillance, catching recorder failures in 60 seconds.

BFSI case study
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Partners
PartnersTechnology PartnersGlobal platforms, implemented and managed by Exato.Partner with ExatoGrow with a listed, accountable delivery partner.

NiCE

Platinum Partner for five consecutive years, delivering AI-powered CX, workforce management and analytics.

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Mitel

Platinum Partner powering secure dealing lines, turrets and enterprise telephony.

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Acumatica

Gold Partner implementing cloud ERP with unlimited users and no per-seat fees.

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Odoo

Official Partner delivering integrated business applications on one modular ERP.

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AmplifAI

One performance standard for human and AI agents, with every interaction scored.

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Fortinet

Integrated network security protecting the estates Exato designs and runs.

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Hewlett Packard Enterprise

Sovereign, on-premise AI infrastructure with the consumption economics of cloud.

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NiCE Platinum Partner

Our partnership

Platinum tier partner for five consecutive years and the only Platinum Partner across South Asia and the Middle East.

NiCE partnership
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Company
CompanyAbout UsOur story, our purpose and what drives us.Our LeadershipThe people steering Exato's growth and vision.ResourcesCase studies and insights to help you decide.Awards & RecognitionPartner honours, certifications and milestones.Contact UsTalk to our team in India, the US, Singapore or Australia.

Our journey: From CX specialist to enterprise AI partner

For more than nine years, Exato has helped enterprises modernise the way they serve customers and run their operations. What began as deep contact centre expertise in financial services has grown into an AI-first portfolio spanning CX, communications, ERP and AI infrastructure. Today we have transformed 100+ businesses, enabled 100,000+ agents and retain over 97% of our customers, delivering as one accountable partner that designs, runs and answers for every estate.

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Publicly Listed on BSE

About us

Listed December 2025: Rs 37.45 Cr raised, 947x oversubscribed.

Exato listed on BSE
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Investors
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Exato IQ
BFSI
Manufacturing
Construction
Telecom
Retail
Healthcare
Technology Partners
  • NiCE
  • Mitel
  • Acumatica
  • Odoo
  • AmplifAI
  • Fortinet
  • Hewlett Packard Enterprise
Partner with Exato
About Us
Our Leadership
Resources
Awards & Recognition
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Exato.ai

Solutions

  • AI & CX as a Service
  • AI Infrastructure
  • Cloud ERP
  • Exafone
  • Unified Communications
  • Exato IQ

Industries

  • Retail
  • Healthcare
  • BFSI
  • Telecom
  • Manufacturing
  • Construction

Company

  • About Us
  • Our Leadership
  • Case Studies
  • Awards & Recognition
  • Contact Us

108 West 13th Street, Wilmington, New Castle, Delaware, 19801, United States of America

Exato Technologies Limited (Formerly Known as Exato Technologies Private Limited). Pinnacle Tower, Plot No.8, Second Floor, Sector 142, Nepz Post Office, Noida, Gautam Buddha Nagar, Uttar Pradesh, India, 201305

Exato Technologies Limited. Office No- 107 to 109, Meadows, Sahar Plaza, J B Nagar, Sir M.V. Road, Andheri East, Mumbai- 400059

1 Scotts Road, #24-10, Shaw Centre, Singapore — 228208

85 Diamondback Parade, Melonba, New South Wales — 2765

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Cloud ERP Solutions
Cloud ERP

Unlimited Users. Flat Pricing. Zero Per-Seat Fees.

Stop limiting ERP access to save on licence costs. Empower every department — from front-line teams to the C-suite. Acumatica Cloud ERP, delivered by Exato, gives businesses real-time visibility into revenue, profitability and working capital on a single AI-powered platform.

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Scaling a complex manufacturing & field-service business
Case Study

How a manufacturer closed its books 70% faster on one Acumatica ERP.

Cloud ERP illustration

When your ERP starts limiting growth, every decision becomes more expensive

Revenue is growing, operations are expanding, and new business units, locations, products and customers are being added. But when your ERP can't keep pace, growth comes at the cost of higher overheads, slower decisions and reduced profitability.

Ageing on-premise infrastructure adds hardware, maintenance and IT overhead to total cost of ownership, while the absence of a single real-time view makes cash-flow, margin and forecast calls slower and riskier. What your business needs isn't another disconnected tool, it needs one ERP platform where cost is predictable, data is trusted, and the close gets faster as you scale.

That's where working with Exato, Acumatica's Gold Partner, comes in.

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One connected ERP platform,
delivered by Exato

Acumatica Cloud ERP, implemented by Exato, gives your growing business a single, cloud-native management platform and Exato handles the rest: implementing, configuring and supporting your system every step of the way.

Acumatica unites finance, operations, supply chain and sales on a single AI-powered platforms, so you boost profitability, speed up decisions and scale with confidence, without the cost and complexity of legacy ERPs.

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Turn business data into strategic advantage. AI-powered analytics deliver real-time visibility, proactive anomaly detection, intelligent automation and accurate demand forecasting, helping leadership reduce risk, optimise working capital and drive profitable growth.

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Skip the rigid templates and clunky workarounds. Acumatica flexes to your actual daily processes, whether you are managing projects, tracking inventory, running production or delivering services, so your team hits the ground running.

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Acumatica is the only ERP with unlimited-user (consumption-based) licensing. You pay for the resources you use, not per seat. Give finance, operations, partners and auditors access with no per-user penalty.

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Open APIs and 270+ certified ISV integrations let Exato connect the tools you already run such as CRM, payroll, e-commerce, and banking, using low-code and not a dedicated team of developers. Fewer custom builds and less middleware means lower total cost of ownership.

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Hosted on AWS with a complete security model across application access, data, reports and devices, plus 99.9% uptime, automated daily backups and multi-zone disaster recovery along with business continuity and audit-ready controls, without an on-premise hardware bill.

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Acumatica Cloud ERP dashboards for revenue, orders, inventory and AI insights on a monitor and tablet

Why businesses choose Exato
to deliver Acumatica

A dedicated Acumatica Gold partner

As Acumatica implementation partners operating across four countries, we bring proven ERP expertise, not unproven, home-grown tooling, to every deployment we run.

Delivered as a managed service

Implementation, Integration and on-going support - we deliver seamless, end-to-end business management solutions designed specifically for small to mid-sized organisations.

Our Acumatica expertise runs deep

Backed by a seasoned team of business and technology leaders, Exato delivers tailored Acumatica solutions that solve today's complex problems and future-proof your operations for tomorrow.

Struggling Acumatica deployment? We fix what others can't

We turn underperforming Acumatica setups into streamlined, high-speed growth engines with expert system tuning and dedicated helpdesk support.

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Users Most Likely To Recommend — G2 Spring 2025, Small Business
Grid Leader — G2 Spring 2025, Mid-Market
Highest User Adoption — G2 Spring 2025, Small Business
Easiest To Use — G2 Spring 2025, Mid-Market
Best Usability — G2 Spring 2025
Best Software — Top 100 Global Companies 2025
Users Most Likely To Recommend — G2 Spring 2025, Small Business
Grid Leader — G2 Spring 2025, Mid-Market
Highest User Adoption — G2 Spring 2025, Small Business
Easiest To Use — G2 Spring 2025, Mid-Market
Best Usability — G2 Spring 2025
Best Software — Top 100 Global Companies 2025

Results you can expect with
Exato's Cloud ERP

Cloud ERP results — Customer Experience and Employee Experience

360° real-time visibility across finance, inventory and operations

0 manual reconciliations for faster, error-free financial reporting

$0 per-seat fees. Scale users and transactions without pricing penalties

< 90-day deployment. Go LIVE in record time without operational delay

Up to 40% lower IT costs through seamless, open integrations

100% remote readiness with secure, any-device access for all teams

1 single source of truth to drive faster, data-backed decisions

99.9% uptime with automated cloud backups and enterprise security

Proven results across industries

See how growing businesses transformed their operations with Acumatica Cloud ERP, implemented by Exato.

Case Study

How a South African technology distributor lifted finance productivity by 30% and cut purchase-order processing to under 10 minutes on Acumatica.

Case Study

How a high-volume US restoration contractor moved off paper and spreadsheets onto Acumatica and reached its strongest cash position in over two decades.

Case Study

How a specialty contractor running 800 projects a month replaced up to 15 disconnected apps with one Acumatica ERP and grew the business by 50%.

More from Exato

AI & CX as a Service

AI & CX as a Service

Unify every customer conversation and turn interaction data into decisions.

Unified Communications

Unified Communications

Modern cloud communications and IT infrastructure, managed end to end.

AI Infrastructure

AI Infrastructure

The AI layer that connects across your solutions to keep automation and insight improving.

Exato IQ

Exato IQ

One enterprise AI architecture — engagement, execution and assurance — on a single foundation, operated end to end.

Odoo ERP

Odoo ERP

Open-source ERP tailored to your workflows, implemented and supported end-to-end by Exato.

Exato Cloud ERP consultation
Exato specialist ready to help

See what Cloud ERP could do for your business

Book a 30-minute demo and we'll show you how Exato would implement Acumatica Cloud ERP for your operation — mapped to your industry and the way you work.

Schedule a DemoContact Us
Cloud ERP

Frequently Asked Questions

Acumatica is a comprehensive, born-in-the-cloud business management platform that brings finance, inventory, sales, projects and service into one connected system. It is designed specifically to help growing small and mid-sized businesses scale and take control of their operations.

As Acumatica implementation partners, we deploy it because it is built around real-world SMB needs — unlimited-user licensing, an open platform, strong security and industry-specific editions — and because its customer-first practices align with how we deliver for our clients.

Acumatica uses unlimited-user (consumption-based) licensing — you pay for the resources you use, not per seat. Pricing is transparent with no hidden fees, and customers sign on for a one-year term rather than long lock-ins.

It depends on scope, but Acumatica's FastTrack approach can take you live in 90 days or less. Exato can also roll the system out incrementally — department by department or entity by entity — to suit your pace and manage change safely.

Yes. Acumatica is completely configurable — Exato tailors it to fit your business rather than forcing your business to fit the software. Many changes are made through the interface using low-code / no-code tools, without disrupting your workflows.

Acumatica's open APIs and pre-built connector frameworks make integration straightforward — from eCommerce (e.g. Shopify) and construction tools (e.g. Procore) to CRM, payroll and more. Exato handles these integrations as part of delivery.

Acumatica runs on AWS with enterprise-grade security, role-based access and 99.9% uptime, plus automated backups and multi-zone disaster recovery. Your data is always yours, available in a usable SQL format — never held hostage.

Yes. Acumatica offers flexible deployment — fully-managed SaaS or a fully-secure private cloud dedicated to your data, which is particularly suited to highly regulated industries. Exato advises on the right option for you.

Exato delivers purpose-built Acumatica editions for Manufacturing, Construction, Distribution, Retail and Professional Services, each with the workflows, financials and reporting specific to that sector.

We manage the full lifecycle — solution design, configuration, data migration, integrations, user training and ongoing support — so you get both the platform and a team accountable for keeping it running and evolving.