Exato.ai
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Solutions & Services
Solutions & ServicesAI & CX as a ServiceEvery customer conversation, run as one managed platform.AI InfrastructureSovereign AI foundation on your premises, priced like cloud.Cloud ERPAcumatica and Odoo ERP, implemented and managed by Exato.ExafoneExato's AI-first CCaaS and CPaaS platform.Unified CommunicationsSecure lines, telephony and collaboration, owned end to end.Exato IQOne enterprise AI architecture, operated by one team.

One accountable partner for every customer conversation

Most enterprises run customer experience across a dozen disconnected tools: routing in one place, quality in another, workforce planning in a spreadsheet. The data never lines up, so the decisions never do either.

Exato delivers contact centre, conversational AI, workforce management, automation and analytics as one managed service on a single data layer, measured on CSAT, handling time and adoption rather than go-live.

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Global Airline & Hospitality BPO

Case Study

See how a 25,000-employee BPO consolidated siloed voice, chat and text onto one NiCE CXone platform.

Global BPO case study
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Industries
IndustriesBFSICompliant CX, secure trading floors and core modernisation.ManufacturingConnected ERP, service and supply chain on one platform.ConstructionReal-time project visibility from head office to every siteTelecomOmnichannel service at scale, with churn signals caught early.RetailForecast demand, retain customers and scale for peak season.HealthcareConnected patient engagement with compliance built in.

Solutions for BFSI: Fast, secure and audit-ready at every customer touchpoint

Banks, insurers and lenders must deliver fast, personalised service while meeting RBI, SEBI and DPDP obligations. Legacy systems create friction across customer journeys and make every audit harder than it needs to be.

Exato has its roots in financial services. We connect every customer interaction, secure dealing desks with 99.999% availability and CompliCall-backed recording, and modernise core systems on your premises, so trust holds wherever customers meet you.

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Large Private Bank, 100% Call Surveillance

Case Study

See how Exato IQ took a 180-position dealing floor from 2% call sampling to 100% surveillance, catching recorder failures in 60 seconds.

BFSI case study
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Partners
PartnersTechnology PartnersGlobal platforms, implemented and managed by Exato.Partner with ExatoGrow with a listed, accountable delivery partner.

NiCE

Platinum Partner for five consecutive years, delivering AI-powered CX, workforce management and analytics.

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Mitel

Platinum Partner powering secure dealing lines, turrets and enterprise telephony.

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Acumatica

Gold Partner implementing cloud ERP with unlimited users and no per-seat fees.

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Odoo

Official Partner delivering integrated business applications on one modular ERP.

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AmplifAI

One performance standard for human and AI agents, with every interaction scored.

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Fortinet

Integrated network security protecting the estates Exato designs and runs.

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Hewlett Packard Enterprise

Sovereign, on-premise AI infrastructure with the consumption economics of cloud.

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NiCE Platinum Partner

Our partnership

Platinum tier partner for five consecutive years and the only Platinum Partner across South Asia and the Middle East.

NiCE partnership
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Company
CompanyAbout UsOur story, our purpose and what drives us.Our LeadershipThe people steering Exato's growth and vision.ResourcesCase studies and insights to help you decide.Awards & RecognitionPartner honours, certifications and milestones.Contact UsTalk to our team in India, the US, Singapore or Australia.

Our journey: From CX specialist to enterprise AI partner

For more than nine years, Exato has helped enterprises modernise the way they serve customers and run their operations. What began as deep contact centre expertise in financial services has grown into an AI-first portfolio spanning CX, communications, ERP and AI infrastructure. Today we have transformed 100+ businesses, enabled 100,000+ agents and retain over 97% of our customers, delivering as one accountable partner that designs, runs and answers for every estate.

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Publicly Listed on BSE

About us

Listed December 2025: Rs 37.45 Cr raised, 947x oversubscribed.

Exato listed on BSE
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Investors
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Exato.ai

Solutions

  • AI & CX as a Service
  • AI Infrastructure
  • Cloud ERP
  • Exafone
  • Unified Communications
  • Exato IQ

Industries

  • Retail
  • Healthcare
  • BFSI
  • Telecom
  • Manufacturing
  • Construction

Company

  • About Us
  • Our Leadership
  • Case Studies
  • Awards & Recognition
  • Contact Us

108 West 13th Street, Wilmington, New Castle, Delaware, 19801, United States of America

Exato Technologies Limited (Formerly Known as Exato Technologies Private Limited). Pinnacle Tower, Plot No.8, Second Floor, Sector 142, Nepz Post Office, Noida, Gautam Buddha Nagar, Uttar Pradesh, India, 201305

Exato Technologies Limited. Office No- 107 to 109, Meadows, Sahar Plaza, J B Nagar, Sir M.V. Road, Andheri East, Mumbai- 400059

1 Scotts Road, #24-10, Shaw Centre, Singapore — 228208

85 Diamondback Parade, Melonba, New South Wales — 2765

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A business professional outside a modern office building
One connected platform, from the ledger to the shop floor

Exato & Acumatica

What Acumatica brings

A connected business platform, not another system of record

&

Acumatica is a cloud-native ERP that brings finance, manufacturing, distribution, project accounting, CRM and business intelligence onto a single platform, so departments work from one set of data rather than reconciling several. Financial management spans general ledger, payables and receivables, cash management, fixed assets, budgeting and multi-company consolidation; manufacturing covers bills of material, material requirements planning, production planning, shop floor control, capacity planning and quality management.

The platform is built for organisations that expect to change shape: open APIs for integration with the systems around it, mobile access for teams working away from a desk, role-based dashboards and real-time reporting, enterprise-grade security, and multi-company and multi-entity structures for operations that cross borders. Adding locations, business units or markets does not mean replacing the ERP underneath them.

Exato's standing with Acumatica

Acumatica Gold Partner for Asia, the USA and Canada

Exato holds Acumatica Gold Partner status across Asia, the USA and Canada, with certified functional and technical consultants and specialist depth in manufacturing, distribution and construction. Our record covers ERP migration from legacy platforms, integration and custom development, and global delivery supported locally.

ERP programmes fail on process and adoption more often than on software. Exato works as a transformation partner rather than an implementation vendor: business process consulting and solution design come before configuration, and a dedicated customer success team stays with the deployment after go-live.

Engagements this partnership serves

Three sectors where Exato's Acumatica practice is concentrated.

Manufacturing & Retail

Production planning, material requirements planning and shop floor control connected to finance and inventory, so schedules reflect what is actually available. Organisations improve production planning, optimise inventory, reduce operational cost and increase on-time delivery.

Distribution and Supply Chain

Inventory, warehouse operations, procurement, order management and demand planning on one platform, giving complete control over purchasing through to customer fulfilment, with vendor performance visible alongside it.

Construction, Engineering and EPC

Projects, subcontractors, budgets, contracts, equipment and profitability managed from one system, with project cost tracking, progress billing and change management running against live figures rather than month-old ones.

The combined proposition of Exato and Acumatica

Acumatica provides the cloud-native platform, the module depth and the architecture to scale without replacement. Exato provides the process consulting, implementation discipline and industry knowledge to make it work inside a running business. Customers modernise operations without pausing them, and grow without outgrowing the system underneath.

Build what's next with Exato's partner ecosystem

Exato brings together leading technology platforms and the delivery expertise to make them work in production. If your technology helps enterprises transform customer experience, operations or infrastructure, let's explore how we can take it to more markets together.

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