Exato.ai
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Solutions & Services
Solutions & ServicesAI & CX as a ServiceEvery customer conversation, run as one managed platform.AI InfrastructureSovereign AI foundation on your premises, priced like cloud.Cloud ERPAcumatica and Odoo ERP, implemented and managed by Exato.ExafoneExato's AI-first CCaaS and CPaaS platform.Unified CommunicationsSecure lines, telephony and collaboration, owned end to end.Exato IQOne enterprise AI architecture, operated by one team.

One accountable partner for every customer conversation

Most enterprises run customer experience across a dozen disconnected tools: routing in one place, quality in another, workforce planning in a spreadsheet. The data never lines up, so the decisions never do either.

Exato delivers contact centre, conversational AI, workforce management, automation and analytics as one managed service on a single data layer, measured on CSAT, handling time and adoption rather than go-live.

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Global Airline & Hospitality BPO

Case Study

See how a 25,000-employee BPO consolidated siloed voice, chat and text onto one NiCE CXone platform.

Global BPO case study
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Industries
IndustriesBFSICompliant CX, secure trading floors and core modernisation.ManufacturingConnected ERP, service and supply chain on one platform.ConstructionReal-time project visibility from head office to every siteTelecomOmnichannel service at scale, with churn signals caught early.RetailForecast demand, retain customers and scale for peak season.HealthcareConnected patient engagement with compliance built in.

Solutions for BFSI: Fast, secure and audit-ready at every customer touchpoint

Banks, insurers and lenders must deliver fast, personalised service while meeting RBI, SEBI and DPDP obligations. Legacy systems create friction across customer journeys and make every audit harder than it needs to be.

Exato has its roots in financial services. We connect every customer interaction, secure dealing desks with 99.999% availability and CompliCall-backed recording, and modernise core systems on your premises, so trust holds wherever customers meet you.

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Large Private Bank, 100% Call Surveillance

Case Study

See how Exato IQ took a 180-position dealing floor from 2% call sampling to 100% surveillance, catching recorder failures in 60 seconds.

BFSI case study
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Partners
PartnersTechnology PartnersGlobal platforms, implemented and managed by Exato.Partner with ExatoGrow with a listed, accountable delivery partner.

NiCE

Platinum Partner for five consecutive years, delivering AI-powered CX, workforce management and analytics.

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Mitel

Platinum Partner powering secure dealing lines, turrets and enterprise telephony.

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Acumatica

Gold Partner implementing cloud ERP with unlimited users and no per-seat fees.

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Odoo

Official Partner delivering integrated business applications on one modular ERP.

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AmplifAI

One performance standard for human and AI agents, with every interaction scored.

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Fortinet

Integrated network security protecting the estates Exato designs and runs.

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Hewlett Packard Enterprise

Sovereign, on-premise AI infrastructure with the consumption economics of cloud.

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NiCE Platinum Partner

Our partnership

Platinum tier partner for five consecutive years and the only Platinum Partner across South Asia and the Middle East.

NiCE partnership
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Company
CompanyAbout UsOur story, our purpose and what drives us.Our LeadershipThe people steering Exato's growth and vision.ResourcesCase studies and insights to help you decide.Awards & RecognitionPartner honours, certifications and milestones.Contact UsTalk to our team in India, the US, Singapore or Australia.

Our journey: From CX specialist to enterprise AI partner

For more than nine years, Exato has helped enterprises modernise the way they serve customers and run their operations. What began as deep contact centre expertise in financial services has grown into an AI-first portfolio spanning CX, communications, ERP and AI infrastructure. Today we have transformed 100+ businesses, enabled 100,000+ agents and retain over 97% of our customers, delivering as one accountable partner that designs, runs and answers for every estate.

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Publicly Listed on BSE

About us

Listed December 2025: Rs 37.45 Cr raised, 947x oversubscribed.

Exato listed on BSE
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Investors
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BFSI
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  • NiCE
  • Mitel
  • Acumatica
  • Odoo
  • AmplifAI
  • Fortinet
  • Hewlett Packard Enterprise
Partner with Exato
About Us
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Awards & Recognition
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Exato.ai

Solutions

  • AI & CX as a Service
  • AI Infrastructure
  • Cloud ERP
  • Exafone
  • Unified Communications
  • Exato IQ

Industries

  • Retail
  • Healthcare
  • BFSI
  • Telecom
  • Manufacturing
  • Construction

Company

  • About Us
  • Our Leadership
  • Case Studies
  • Awards & Recognition
  • Contact Us

108 West 13th Street, Wilmington, New Castle, Delaware, 19801, United States of America

Exato Technologies Limited (Formerly Known as Exato Technologies Private Limited). Pinnacle Tower, Plot No.8, Second Floor, Sector 142, Nepz Post Office, Noida, Gautam Buddha Nagar, Uttar Pradesh, India, 201305

Exato Technologies Limited. Office No- 107 to 109, Meadows, Sahar Plaza, J B Nagar, Sir M.V. Road, Andheri East, Mumbai- 400059

1 Scotts Road, #24-10, Shaw Centre, Singapore — 228208

85 Diamondback Parade, Melonba, New South Wales — 2765

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Engineer checking equipment on a manufacturing floor
Solutions for Industries | Manufacturing

One operation, from the shop floor to the bottom line.

Manufacturing rewards precision and punishes waste. Exato connects production, finance, your own data and the shop floor into one operation that stays in step.

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When the numbers are late, the decisions are too.

The hardest problems in manufacturing are often the ones the business sees too late.

Production, inventory, purchasing, and finance each hold part of the picture and often reconcile slowly. As a result, cost overruns, material shortages, and schedule delays can become visible only after they have already affected the operation.

Demand can shift faster than planning can respond. A stalled line may be known on the shop floor long before the information reaches the people who can act on it. Margins can be shaped by decisions made without a current view of what products, materials, and production actually cost.

Add supply chains that are increasingly difficult to predict, and the gap between what is happening and what the business can see becomes a constraint on the entire operation.

The problem is rarely any single system. It is the absence of one trusted, current view of the operation.

Exato's Solutions for Manufacturing

One connected operation for production, intelligence, and the shop floor.

Exato connects the systems that run the business, the intelligence that helps improve it, and the shop floor where production happens, so decisions are based on one current view rather than multiple disconnected versions of reality.

Team meeting around a conference table

Connect the operation from order to delivery

Exato brings production, inventory, purchasing and finance onto one connected platform, so teams work from the same current picture instead of reconciling after the fact. Costs become visible as they are incurred, inventory reflects what is actually available, and leadership gets tighter margin control with faster decisions based on what is true now.

Read more: Cloud ERP & Operations
Using factory data to predict what happens next

Use factory data to predict what happens next

The data a modern plant generates is one of its most valuable assets, yet much of it goes underused. Exato puts that data to work: forecasting demand and disruption, anticipating maintenance before a failure, and catching quality issues before they reach the customer. The intelligence runs on your own data and infrastructure, moving the factory from reacting to anticipating what happens next.

Read more: AI Infrastructure
Colleagues talking as they walk down office stairs

Connect people, machines, and the shop floor

An operation moves only as fast as its people can communicate and act. Exato connects the shop floor with the people and systems that keep production moving, so a line stoppage, material shortage or quality hold reaches the right people in the moment. Workers, suppliers and safety alerts stay connected across departments, facilities and plants, turning separate operations into one responsive environment.

Read more: Unified Communications & Infrastructure

Start anywhere. Scale into one foundation.

Begin with connected operations, the intelligence drawn from your data, or the shop floor itself. Exato meets you where the need is greatest and connects the rest as you grow.

Talk to a SpecialistContact Us