Our Leadership

Chief Operating Officer

Gopinath connects strategy to execution at Exato, bringing close to three decades in customer interaction management, engineering and technology leadership. He spent nearly twenty years at Servion Global Solutions, most recently as Vice President of Engineering, where he led the product engineering organisation behind large-scale contact centre and CX platforms. That depth in how enterprise systems are actually built now underpins his role as Chief Operating Officer, where he aligns engineering, operations and delivery to turn ambitious plans into dependable capabilities at scale. He holds a postgraduate programme in AI and Machine Learning from the McCombs School of Business, University of Texas, and a degree in electronics and communication engineering.

Chief AI Officer

Murali leads Exato’s AI vision and innovation agenda, focused on translating advanced AI into production-ready solutions that enterprises can deploy with confidence. He brings more than 26 years of enterprise technology experience, including over two decades with Tata Consultancy Services (TCS), where he served as CTO & Global Head – Engineering & Offerings, Cloud Unit. In this role, he led the consulting, design, and implementation of solutions and platforms across hybrid and private cloud, cognitive networks, digital workspaces, and AI-powered contact centers. His expertise spans enterprise AI, AI-powered customer experience, cloud and AI infrastructure, cybersecurity, and cognitive business processes. At Exato, Murali drives the responsible adoption of AI across the company’s products, platforms, and services, helping shape its evolution into a global, AI-led enterprise.

Chief Revenue Officer

Naveen leads global revenue, market expansion and strategic partnerships at Exato, drawing on three decades of building and scaling services-led businesses across North America, Europe, the Middle East, Asia, India and ANZ. He has carried full P&L responsibility, led enterprise sales at scale, and guided organisations through digital and AI-led transformation. His earlier leadership roles span some of the industry's most established names in customer experience and business services, including Teleperformance, Minacs (now Concentrix), Conneqt Business Solutions, Allsec Technologies and Befree. At Exato, he brings that global perspective to the company's next phase of enterprise growth.

Chief Financial Officer

M Hasan leads finance at Exato, overseeing the financial discipline and governance that underpin the company's growth. Working closely with the leadership team, he strengthens financial processes, supports informed decision-making and maintains the governance expected of a growing, publicly listed technology company. His approach brings together financial rigour and a practical understanding of the business, helping Exato scale with discipline and confidence.