Exato.ai
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Solutions & Services
Solutions & ServicesAI & CX as a ServiceEvery customer conversation, run as one managed platform.AI InfrastructureSovereign AI foundation on your premises, priced like cloud.Cloud ERPAcumatica and Odoo ERP, implemented and managed by Exato.ExafoneExato's AI-first CCaaS and CPaaS platform.Unified CommunicationsSecure lines, telephony and collaboration, owned end to end.Exato IQOne enterprise AI architecture, operated by one team.

One accountable partner for every customer conversation

Most enterprises run customer experience across a dozen disconnected tools: routing in one place, quality in another, workforce planning in a spreadsheet. The data never lines up, so the decisions never do either.

Exato delivers contact centre, conversational AI, workforce management, automation and analytics as one managed service on a single data layer, measured on CSAT, handling time and adoption rather than go-live.

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Global Airline & Hospitality BPO

Case Study

See how a 25,000-employee BPO consolidated siloed voice, chat and text onto one NiCE CXone platform.

Global BPO case study
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Industries
IndustriesBFSICompliant CX, secure trading floors and core modernisation.ManufacturingConnected ERP, service and supply chain on one platform.ConstructionReal-time project visibility from head office to every siteTelecomOmnichannel service at scale, with churn signals caught early.RetailForecast demand, retain customers and scale for peak season.HealthcareConnected patient engagement with compliance built in.

Solutions for BFSI: Fast, secure and audit-ready at every customer touchpoint

Banks, insurers and lenders must deliver fast, personalised service while meeting RBI, SEBI and DPDP obligations. Legacy systems create friction across customer journeys and make every audit harder than it needs to be.

Exato has its roots in financial services. We connect every customer interaction, secure dealing desks with 99.999% availability and CompliCall-backed recording, and modernise core systems on your premises, so trust holds wherever customers meet you.

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Large Private Bank, 100% Call Surveillance

Case Study

See how Exato IQ took a 180-position dealing floor from 2% call sampling to 100% surveillance, catching recorder failures in 60 seconds.

BFSI case study
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Partners
PartnersTechnology PartnersGlobal platforms, implemented and managed by Exato.Partner with ExatoGrow with a listed, accountable delivery partner.

NiCE

Platinum Partner for five consecutive years, delivering AI-powered CX, workforce management and analytics.

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Mitel

Platinum Partner powering secure dealing lines, turrets and enterprise telephony.

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Acumatica

Gold Partner implementing cloud ERP with unlimited users and no per-seat fees.

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Odoo

Official Partner delivering integrated business applications on one modular ERP.

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AmplifAI

One performance standard for human and AI agents, with every interaction scored.

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Fortinet

Integrated network security protecting the estates Exato designs and runs.

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Hewlett Packard Enterprise

Sovereign, on-premise AI infrastructure with the consumption economics of cloud.

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NiCE Platinum Partner

Our partnership

Platinum tier partner for five consecutive years and the only Platinum Partner across South Asia and the Middle East.

NiCE partnership
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Company
CompanyAbout UsOur story, our purpose and what drives us.Our LeadershipThe people steering Exato's growth and vision.ResourcesCase studies and insights to help you decide.Awards & RecognitionPartner honours, certifications and milestones.Contact UsTalk to our team in India, the US, Singapore or Australia.

Our journey: From CX specialist to enterprise AI partner

For more than nine years, Exato has helped enterprises modernise the way they serve customers and run their operations. What began as deep contact centre expertise in financial services has grown into an AI-first portfolio spanning CX, communications, ERP and AI infrastructure. Today we have transformed 100+ businesses, enabled 100,000+ agents and retain over 97% of our customers, delivering as one accountable partner that designs, runs and answers for every estate.

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Publicly Listed on BSE

About us

Listed December 2025: Rs 37.45 Cr raised, 947x oversubscribed.

Exato listed on BSE
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Investors
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Exato IQ
BFSI
Manufacturing
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Retail
Healthcare
Technology Partners
  • NiCE
  • Mitel
  • Acumatica
  • Odoo
  • AmplifAI
  • Fortinet
  • Hewlett Packard Enterprise
Partner with Exato
About Us
Our Leadership
Resources
Awards & Recognition
Contact Us
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Exato.ai

Solutions

  • AI & CX as a Service
  • AI Infrastructure
  • Cloud ERP
  • Exafone
  • Unified Communications
  • Exato IQ

Industries

  • Retail
  • Healthcare
  • BFSI
  • Telecom
  • Manufacturing
  • Construction

Company

  • About Us
  • Our Leadership
  • Case Studies
  • Awards & Recognition
  • Contact Us

108 West 13th Street, Wilmington, New Castle, Delaware, 19801, United States of America

Exato Technologies Limited (Formerly Known as Exato Technologies Private Limited). Pinnacle Tower, Plot No.8, Second Floor, Sector 142, Nepz Post Office, Noida, Gautam Buddha Nagar, Uttar Pradesh, India, 201305

Exato Technologies Limited. Office No- 107 to 109, Meadows, Sahar Plaza, J B Nagar, Sir M.V. Road, Andheri East, Mumbai- 400059

1 Scotts Road, #24-10, Shaw Centre, Singapore — 228208

85 Diamondback Parade, Melonba, New South Wales — 2765

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AI Infrastructure Solutions
AI Infrastructure

The AI Foundation, Built to Scale.

One solution for enterprise IT, from compute, network and storage to ERP and core systems giving you the flexibility of cloud on your own premises.

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Sovereign treasury modernisation
Case Study

How a top-10 Indian asset manager rebuilt its treasury dealing floor as an in-country platform engineered to 99.999% availability.

AI Infrastructure illustration

Enterprises don't lack AI ambition. They lack a foundation that can carry it.

Your business does not consume technology in straight lines. Demand rises, shifts and surprises you, and the infrastructure underneath is expected to keep up. The public cloud answers that with flexibility, but asks you to place your most valuable asset, your data, in someone else's hands. Owning everything yourself keeps the data close, but locks you into capacity decisions made years in advance.

For regulated enterprises the stakes are sharper. Pushing sensitive core systems and PII data to public-cloud LLMs risks data-residency violations and consumption-based API token billing turns unpredictable and spikes as production scales.

What your business needs is one foundation where data stays sovereign, cost stays predictable, and capacity flexes with demand, not with a forecast made years ago.

That's where working with Exato comes in.

0%data residency
0CapEx entry
0-8Weeks to go LIVE
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Five ways Exato delivers
the AI foundation

Exato's AI Infrastructure is a single, sovereign foundation for enterprise IT delivered on your premises with the economics of cloud. It comes in five offerings, each able to stand alone or combine into one estate that Exato designs, runs and answers for.

Compute, network, storage and management software, made available as your business demands it and paid for only as you use it. Fit-for-purpose OpEx, CapEx, pay-per-use or hybrid procurement is validated through a Right-Sizing and Well-Architected Review, so every line of the bill of materials answers to a business need, not a technical habit. An optional FinOps dashboard keeps consumption aligned to demand month by month, and AMC and warranty services keep Exato accountable as the single owner of the estate through its life.

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A complete SAP S/4HANA / RISE hardware and software refresh, delivered as a single engagement with cloud-like pricing on your own premises. It is engineered for your SAP with technology partners HPE and Virtuoso on infrastructure certified for SAP, preserving the customisation, context and latency your operations depend on. There is no upfront hardware commitment, and an integrated FinOps dashboard keeps cost predictable through the refresh and long after it. With mainstream ECC maintenance winding down toward 2027, it is a credible on-premise alternative to a forced move to public cloud.

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Assessment, design and architecture for the AI data centre, sized from what your business will actually do with it. AI-driven CPU and GPU sizing means silicon is chosen for the utility of each workload rather than the habit of buying big, so GPU lands only where the work justifies it, with room to flex the moment demand moves. Power, cooling, network and compute are resolved as one fit-for-purpose design, and once it is live the estate is run and optimised through Exato IQ, our own intelligent-operations platform.

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Pre-integrated, on-premise units of capability, deployed in weeks rather than procurement cycles. Sovereign Branch, Private AI (foundation models inside your perimeter, open or closed, supporting RAG and domain-specific LLMs), Sovereign GCC and Sovereign Contact Centre (CCaaS) each arrive as one unit that is ready to operate, powered by Exato IQ so integration risk is absorbed before deployment, not discovered during it. Every unit arrives Zero CapEx, on a consumption structure that drives outcomes from the first month.

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Proof of value in weeks, a data foundation that outlives the pilot, and a three-person pod that works inside your enterprise until the initiative ships. We run the proof of value against a defined value analysis, so your go / no-go decision arrives carried by evidence, then build the data foundation to production standard before anyone picks a model. The 3-in-a-Pod model pairs a forward-deployed engineer, an enterprise workflow architect and a full-stack engineer as an extended arm of your team, delivering at pace and scaling into the wider infrastructure estate as value is proven.

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AI Infrastructure platform

Why enterprises choose Exato
for AI infrastructure

Data residency with cloud economics

You get the financial agility of cloud OpEx consumption while retaining absolute, sovereign control of your data on-premise. 100% data residency with pay-as-you-go flexibility, built to keep you aligned with the DPDP Act and RBI mandates rather than forcing a trade-off between the two.

A publicly listed, accountable partner

Exato is a publicly listed technology company, so a foundation decision your business will run on for years sits with a financially transparent, accountable partner, one that stays the single owner of the estate through AMC, warranty and managed operations.

A 3-in-a-Pod execution model

We inject production-ready AI engineering teams into your environment within 6–8 weeks. Every pod pairs a forward-deployed engineer, an enterprise workflow architect and a full-stack engineer to guarantee return and de-risk the pilot — co-engineering adoption alongside your people, not handing over a deck.

Risk-mitigated core modernization, powered by Exato IQ

Avoid a forced march to the public cloud. Exato provides a performant, fully supported on-premise foundation for mission-critical SAP, ERP and database workloads built with partners such as HPE and Virtuoso, and run through Exato IQ, our own IP for intelligent operations, observability and FinOps.

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Results you can expect with
Exato's AI infrastructure

AI Infrastructure results

One sovereign foundation across compute, network, storage and core systems

100% data residency. Your data stays behind your firewall

Cloud-like consumption economics on your own premises

Zero CapEx entry, with cost that reflects only what you use

A FinOps dashboard that keeps spend aligned to demand month by month

GPU and compute sized to workload utility, not guesswork

Capability delivered in weeks with Sovereign Business Solutions and Private AI, not procurement cycles

Proof of value in weeks, on a data foundation built to reach production

A production-ready 3-in-a-Pod team inside your enterprise within 6–8 weeks

Compliance aligned to the DPDP Act and RBI mandates

One accountable, publicly listed partner across the life of the estate

Proven where it matters most

See how regulated enterprises kept their most sensitive data on-premise, controlled AI run-cost and stood up capability in weeks.

Case Study

How one of India's largest private-sector banks brought 16 treasury locations across five countries onto a single governed platform of 32 hosts.

Case Study

How an Indian asset management major proved zero RPO and zero RTO in disaster-recovery drills across its data centre, DR and business-continuity sites.

Case Study

How a leading Indian private bank migrated its legacy voice data and brought 300+ treasury users under a single access console.

More from Exato

Cloud ERP

Cloud ERP

Acumatica Cloud ERP, implemented and supported end-to-end by Exato, on the same sovereign foundation.

AI & CX as a Service

AI & CX as a Service

Unify every customer conversation and turn interaction data into decisions.

Unified Communications

Unified Communications

Modern cloud communications and IT infrastructure, managed end to end.

Exato IQ

Exato IQ

The AI layer and intelligent-operations IP that keeps automation, observability and FinOps improving across your estate.

Odoo ERP

Odoo ERP

Open-source ERP tailored to your workflows, implemented and supported end-to-end by Exato.

Exato AI Infrastructure consultation
Exato specialist ready to help

Start anywhere. Scale into one foundation.

Maybe it's an initiative waiting on capacity, a deadline you did not choose, a foundation decision you cannot afford to get wrong, or a capability that has to be live by next quarter. Wherever you start, the engagement begins with an assessment and ends with operations we answer for.

Talk to a SpecialistContact Us
AI Infrastructure

Frequently Asked Questions

A single, sovereign foundation for enterprise IT — compute, network, storage and core systems delivered on your own premises with the economics of cloud. It spans five offerings: Enterprise AI Infrastructure, SAP Refresh, AI DC Architecture, Sovereign Business Solutions and Private AI, and AI-as-a-Service & Co-Sourced AI Pilots — used on their own or combined into one estate that Exato designs, runs and supports.

Through fit-for-purpose commercial models — OpEx, CapEx, pay-per-use or a hybrid — shaped to your workloads rather than a vendor's preference. Most offerings can start Zero CapEx on a consumption structure, so you pay for what you use and cost reflects real demand, with an optional FinOps dashboard for month-by-month transparency.

The foundation runs on your premises, so sensitive core systems (SAP, banking) and PII data stay behind your firewall — 100% data residency, architected to keep you aligned with the DPDP Act and RBI mandates, without pushing data to a public-cloud LLM or hyperscaler.

A complete SAP S/4HANA / RISE hardware and software refresh delivered as one engagement with partners HPE and Virtuoso, on infrastructure certified for SAP. It preserves your customisation, context and latency, gives you cloud-like pricing on-premise with no upfront hardware commitment, and is a credible alternative to public-cloud SAP as mainstream ECC maintenance winds down toward 2027.

Pre-integrated, on-premise units of capability (Sovereign Branch, Private AI, Sovereign GCC and Sovereign Contact Centre) that arrive ready to operate and deploy in weeks rather than procurement cycles. Each is powered by Exato IQ IP and arrives Zero CapEx on a consumption model.

A three-person pod embedded in your enterprise: a forward-deployed engineer, an enterprise workflow architect and a full-stack engineer. It runs your proof of value and implementation alongside your team, is typically stood up within 6–8 weeks, and scales into the wider estate as value is proven.

Through an AI-driven technical assessment that sizes CPU and GPU to the utility of each workload rather than the habit of buying big. GPU lands only where the work justifies it, with room to flex as demand moves — so you avoid over-provisioning while keeping headroom for growth.

Exato's own IP for intelligent operations — telemetry, observability and FinOps — that runs and optimises the estate once it is live and powers our Sovereign Business Solutions and Private AI portfolio, keeping it responsive and cost-aligned as the business changes.

Exato is a publicly listed technology company that co-engineers AI adoption rather than simply supplying infrastructure. We stay the single, accountable owner of the estate through AMC, warranty and managed operations — delivering with partners such as HPE and Virtuoso, and running everything through Exato IQ.