Bringing control to a high-volume restoration business

A US-based restoration and remediation contractor managing 1,000+ jobs a year across residential and commercial properties — from small repairs to projects worth over $1 million, with ~400 jobs active at any time and a ~50-person team coordinating a large subcontractor network.

The challenge

A mix of accounting software, spreadsheets, paper records and separate customer tools could no longer keep pace with rising volume.

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  Employees spent substantial time moving information between paper, spreadsheets and accounting systems.

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  Month-end reporting could stretch beyond 45 days, and multiple accounting instances had to be consolidated manually.

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  Field teams had limited access to current financial and job detail without depending on office staff.